Terms and conditions

DEFINITIONS

In these Terms and Conditions, the following definitions apply:

• "Agreement" means these Terms and Conditions.
• "Casino" means Gransino Casino.
• "Player" means any individual who accesses or uses the Services provided by the Casino.
• "Services" means all games, promotions, bonuses, customer support services, and other features made available by the Casino.

ACCEPTANCE OF TERMS AND CONDITIONS

By accessing, registering for, or using the Services, the Player confirms that they have read, understood, and accepted these Terms and Conditions in their entirety without modification or reservation.

AGE RESTRICTIONS

The Services are available only to individuals who are at least eighteen (18) years of age or the minimum legal gambling age applicable within their jurisdiction, whichever is higher.

By using the Services, the Player represents and warrants that they satisfy all applicable legal age requirements.

ACCOUNT REGISTRATION

To access certain features of the Services, Players must create and maintain a registered account.

When registering, Players agree to provide accurate, complete, and current information and to promptly update any information that becomes inaccurate or outdated.

LANGUAGE AND CURRENCY

The official language of these Terms and Conditions is English.

Translations may be provided for convenience only. In the event of any inconsistency between translated versions and the English version, the English version shall prevail.

All transactions will be processed in the currency selected by the Player during account registration or otherwise made available by the Casino.

GAME RULES AND ODDS

All games available through the Services are governed by their own individual rules and procedures.

Players are responsible for reviewing and understanding the rules, odds, payout structures, and participation requirements applicable to each game before placing wagers or participating.

WINNINGS AND PAYMENTS

Eligible winnings will be credited to the Player's account following validation of the game outcome.

All withdrawal requests remain subject to applicable withdrawal policies, verification procedures, and payment limits published within the Casino's support or banking sections.

RESPONSIBLE GAMBLING PRACTICES

The Casino supports responsible gambling initiatives and provides tools designed to assist Players in managing their gaming activity.

Available responsible gaming tools may include:

• Deposit limits
• Session time-out periods
• Temporary cooling-off periods
• Permanent self-exclusion options

Players are encouraged to utilize these features whenever necessary.

CUSTOMER SUPPORT

Customer Support Services are available twenty-four (24) hours a day, seven (7) days a week through live chat and email communication channels available on the Website.

CHANGES TO TERMS AND CONDITIONS

The Casino reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice.

It is the Player's responsibility to review the current version of these Terms regularly. Continued use of the Services following any amendment constitutes acceptance of the updated Terms.

GOVERNING LAW

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Curaçao, without regard to conflict-of-law principles.

JURISDICTION AND DISPUTE RESOLUTION

Any dispute, controversy, or claim arising out of or relating to these Terms and Conditions shall be resolved through binding arbitration administered by an independent dispute resolution provider designated by the Casino.

The arbitration decision shall be final and binding upon all parties involved.

ENTIRE AGREEMENT

These Terms and Conditions constitute the complete and exclusive agreement between the Casino and the Player regarding the use of the Services and supersede all prior agreements, representations, understandings, and communications relating to the same subject matter.

NULLITY AND SEVERABILITY

If any provision of these Terms and Conditions is determined by a competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the Agreement.

The remaining provisions shall remain valid, enforceable, and in full force and effect.

AMENDMENTS TO TERMS AND CONDITIONS

Gransino Casino reserves the right to revise, replace, or amend any provision contained within these Terms at its sole discretion and without prior notification.

The most recent version of the Terms and Conditions will always be available through the support or legal section of the Website.

NOTIFICATION OF CHANGES

Where appropriate, important updates to these Terms and Conditions or related policies may be communicated through account notifications, email communications, platform messages, or promotional announcements.

ACCEPTANCE AND ACKNOWLEDGMENT

By registering an account, accessing the Website, or using any feature of the Casino software, the Player acknowledges that they have carefully reviewed, understood, and accepted these Terms and Conditions.

Continued participation in any activity offered by Gransino Casino constitutes ongoing acceptance of this Agreement.